Privacy Policy
Last updated: October 8, 2026
1. Who We Are
JS Performance Horses is an Alberta, Canada-based business offering custom rope tack, horse-related products, and information about our breeding program.
Website: https://jsperformancehorses.ca
For privacy-related questions, contact us at jsperfhorse@gmail.com.
2. Information We Collect
When you visit our website, place an order, create an account, or contact us, we may collect:
- Your name, email address, phone number, billing address, and shipping address.
- Products purchased, order details, custom colour selections, and order history.
- Payment status and transaction information.
- Messages, inquiries, and information you voluntarily provide.
- Technical information such as IP address, browser type, cookies, and website activity.
We collect information necessary to process orders, provide customer service, operate our website, and improve our products and services.
3. Orders and Payments
Our online store uses WooCommerce.
When you place an order, we use your information to process the purchase, communicate about your order, arrange shipping, handle returns or customer service inquiries, and maintain appropriate business records.
Online payments may be processed by third-party payment providers, including WooPayments and their payment-processing partners. Payment information is handled through these providers according to their security and privacy practices. We do not intentionally store complete credit card numbers on our website.
4. Shipping and Fulfillment
We share necessary delivery information, such as your name, shipping address, and contact information, with shipping carriers and fulfillment providers used to deliver your purchases.
These may include Canada Post, ClickShip, Woosh, and other shipping services, depending on the method selected and availability.
5. Customer Emails
We use customer contact information to send order confirmations, payment updates, shipping notifications, and responses to inquiries.
Transactional emails may be sent using Google’s Gmail services and associated website email-delivery software.
We may also send promotional communications where you have consented or where otherwise permitted by applicable law. You may unsubscribe from marketing communications at any time.
6. Cookies and Website Analytics
Our website uses cookies and similar technologies to support shopping-cart functionality, checkout, account sessions, website performance, and visitor analytics.
We may use services such as Google Analytics and Meta advertising tools to understand website traffic, measure advertising performance, and improve our marketing.
These services may collect information about your interactions with our website and may use cookies or similar technologies, subject to applicable privacy settings and consent requirements.
You can manage cookies through your browser settings and any cookie-preference controls provided on our website.
7. Comments, Forms, and Uploaded Content
If you submit comments, forms, or other information through our website, we may collect the information you provide along with technical details used for security and spam prevention.
If you upload images, avoid including sensitive personal information or location data in image files.
8. How We Share Information
We do not sell customer contact lists or personal information to advertisers.
We may share information with service providers where necessary to operate our business, including:
- Website hosting and e-commerce providers.
- Payment processors.
- Shipping and fulfillment companies.